For more than 40 years, EISA has been providing service to better meet immigrants' needs.

Our Uniqueness


Edmonton Immigrant Services Association (EISA) was established by five individuals on December 16, 1976, under the Societies Act as a non-profit society. EISA is a direct result of an awareness that immigrants and refugees to Edmonton and the area did not meet all their needs. EISA’s founders recognized the newcomers’ unexpected life realities significantly affected their lives and their integration into Canadian society. The services were to be provided to immigrants and refugees in Edmonton and the area, regardless of age, gender, religion, nationality, or ethnic origin.

Since its inception in 1976, Edmonton Immigrant Services Association (EISA) has initiated several programs, which provide services to thousands of newcomers annually, to assist them in adapting to and fully integrating into Canadian society. These programs also help promote cross-cultural understanding and bridge cultural gaps through multiculturalism and anti-racism initiatives.

Over 45 years later, EISA, in partnership with the various immigrant communities, other immigrant-serving agencies, funding organizations and other stakeholders, continues to provide a variety of programs and services that are responsive, accessible, and affordable to all newcomers.

Organization Statements


Newcomers in Edmonton are successfully integrated and actively involved in their communities

Mission Statement

EISA exists in order to provide programs and direct services relating to Integration, Settlement, Adaptation and Education for new immigrants, refugees and first generation Canadians in Edmonton and surrounding areas regardless of age, gender, religion, nationality, or ethnic origin to assist them to make a smooth transition into Canadian life.

Our Values and Guiding Principles

  • We value integrity, mutual respect, and trust.
  • We believe that people are our most valuable resource.
  • We believe in treating people equally, with fairness, respect and understanding.
  • We believe in responding to changing needs with optimism and creativity.
  • We value efficiency, consistency, accountability, and confidentiality.
  • We value working together to enhance services.

Board of Directors

Board Executives:

  • Celia Smyth, Board Chair
  • Tinashe Mtshiya, Vice-Chair
  • Janette De Cordova, Treasurer
  • Correne Refsahl-Jensen, Secretary

Board Directors:

  • Marge Olsen
  • Synthia Chum
  • Nazrina Umarji
  • Edge Samuel